Automate your customer service.
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Text × WordPress
Put your website's service on offense. Install the AI Chatbot by Text plugin and an AI agent answers from your own pages, captures the lead, and books the next step.
Free 14-day trial No credit card required AI agent included
The AI agent answers from your site's own content, around the clock.
Collect contact details in chat and turn visits into pipeline.
Turn conversations into demos, quotes, and orders, with cart context on WooCommerce.
Over 35,000 brands are already selling through service with Text
Three ways to add AI Chatbot by Text to your site. No coding required.
Go to Plugins, choose Add Plugin, and search for AI Chatbot by Text. Install, activate, and click Connect Text to log in or create your account.
Go to Settings, then Website widgets, and enter your site address. Choose Add to WordPress and the guided flow takes you to the plugin.
Download the plugin as a .zip file, then upload it under Plugins, Add Plugin, Upload Plugin. Activate it and connect your account.
Works with WordPress 6.0 or higher and PHP 7.4 or higher. You can create your Text account during setup, and the widget appears on your site as soon as you connect.
Most WordPress chatbot plugins are wrappers around someone else's AI. This one ships with its own.
Nothing to configure and no third-party usage bills. Connect the plugin and the AI agent is ready to chat.
The AI is part of the platform and trained for customer conversations, not a general model behind a form.
Text customers see a 74% AI resolution rate, against a 59% industry average.
A smart assistant inside Text that learns your site and completes tasks for your visitors on its own.
The AI agent notices when a visitor is interested and asks for the email before they move on.
The AI agent reads hesitation signals and starts the conversation while the visitor is still deciding.
Open any AI conversation while it happens and see exactly how it is being handled.
Customers score the AI agent's answers, and its CSAT lands in your reports.
Decide which languages your AI agent replies in, from one to all of them.
Watch the share of chats your AI agent closes without your team stepping in.
Write the rules your AI agent follows: its role, its tone, and where it stops.
Run a store? The plugin automatically adds ecommerce insights to your chats.
The moment a WooCommerce customer opens the chat, your team and your AI agent see the full picture: cart contents, product details, total spend, and past orders. Answers match the order in progress, and nobody asks twice.
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What is in the cart sits right next to the conversation.
Names, options, and prices, without switching tabs.
Cart changes and completed orders flow into Text as they happen.
Everything the AI agent says starts in your content, and everything it does shows up in your reports.
Scan your whole site or only the pages you pick, upload PDFs and docs, and write articles for the rest. When your content changes, update the source and the answers follow.
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Set the tone once, formal to friendly, and every AI reply matches it. Visitors read one consistent voice across every page of your site.
Sign up freeChats, leads, and AI resolutions land in reports as they happen, so you always know what the widget on your site is doing.
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Your site has a look. The widget keeps it.
Match your palette, choose the greeting, and pick a launcher style that fits your design.
Show or hide the widget on specific pages and schedule when it appears.
Set separate behaviors for desktop and mobile visitors, from one settings panel.
$1.5M
Revenue after 8 months
+25%
Average order value
80%
AI resolution rate
From product questions to demo bookings, Text AI agents turn website traffic into pipeline your team can count.
Your AI agent matches customers with products they actually want. Personalized suggestions based on browsing history, cart contents, and conversation context.
Try it freeGenerate and qualify leads instantly, in the right moment. Lead generation becomes part of the conversation experience.
Try it freeDeliver timely, relevant messages based on behavior and intent. Every nudge feels personal and drives action.
Try it freeServe tailored offers at the perfect moment. Context-aware incentives drive sales without feeling pushy.
Try it freeAutomate over 80% of chats and tickets. Your team gets time back, and customers get answers instantly.
Try it freeTransfer conversations with full context and zero repetition. Pick up the thread seamlessly to keep the momentum.
Try it freeA skill is one plain-language rule: when this happens, do this. Pick a ready-made one or write your own, and it runs on every conversation.
When a visitor opens the chat, send a personalized welcome and offer help with the page they are on.
When a visitor asks two or more questions, offer a demo and collect their name and preferred time.
When a customer asks about a product after hours, ask a few quick questions to understand their needs.
When a shopper asks where their order is, look it up and share the delivery status in the chat.
When a shopper hesitates at checkout, step in with an answer or an offer before they leave.
When a subscriber asks about their renewal, bring a deal that makes staying easy.
Every card above is the whole setup: one sentence, in your words.
Put skills to workThe AI agent handles the routine, and your team takes over in live chat exactly when you want.
Choose the moments a conversation moves to your team: a topic, a keyword, or a visitor who asks for a person. The chat lands in live chat with the full history, and if nobody picks up within 30 seconds, a ticket is created so nothing slips.
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Live chat, AI conversations, and tickets share one inbox. Your team assigns, replies, and resolves without switching tools, and every visitor gets help from the same place.
Sign up freeA WordPress AI chatbot is an AI assistant that lives in your site's chat widget, usually in the bottom corner of the page, and talks with your visitors for you. It learns your pages, posts, and docs, answers product and service questions on its own, collects leads, and brings your team into live chat when a conversation needs a person. Good ones stay accurate because they answer from your content, not from a generic model.
Install the AI Chatbot by Text plugin from the WordPress plugin directory, activate it, and connect your Text account. The plugin adds the chat widget to your site without any code changes, and you manage everything from the Text app. Already using Text? Start from Settings, then Website widgets, and choose Add to WordPress.
Judge a WordPress chatbot plugin on four things. Training: it should learn from your own pages and documents, and let you correct it. Fit: a real plugin from the WordPress directory, current with WordPress 6.0 and PHP 7.4, installed without touching code. Store awareness: if you run WooCommerce, cart contents and product details should show up inside the conversation. And an exit: live chat handoff with full history, plus reporting that shows the leads and sales your chats produced.
Free 14-day trial No credit card required AI agent included